Interviewed on 26 May 10
Andrew, Director
Cornish Hosting company is a friendly family run business that was setup to provide online hosting solutions to home and business users. Our goal is to provide our clients with a superior support environment through customer service, innovative network design, a unique suite of services, and the latest technological advances in server hardware. A hosting environment that not only supports our clients at all levels, but also provideds true value.
What unique selling points do you offer?
feature Packed hosting plans start at an affordable price of £22.99, annually we provide high standards of customer service through 24/7 online and telephone support.
Describe the services you offer?
We offer affordable and reliable shared, Linux, eCommerce, and Reseller web hosting, as well as domain registration services.
Describe your target market?
We offer cPanel web hosting for all types of individuals and businesses. Our customers include small home offices, established businesses and large corporations.
How is your company planning for the future?
We use a network of data centres around the world to offer our clients highly available and powerful solutions, We have always been focussed on two things specifically; providing high technical quality services and making sure our clients are completely happy with our services.
What benefits can you offer your customers?
Shared, reseller services. We offer support tickets. Or you can contact us by phone or livehelp for instant replys.
How do you support your customers?
We support customers through a ticketing system, live chat system and by telephone. We can be reached 7 days a week 365 days a year to answer all of your support related needs.
